Warranty

At Violet Hamden we stand for high-quality products. In the unlikely event that there is something wrong with your article, make use of your warranty.

At Violet Hamden we use the following warranty terms:

• 6 months on production defects of our jewellery.
• 1 year on our watches.
• 3 months on our watch straps.
• 1 year on our bags.

However, the warranty does not apply to:

• Breakage.
• Damage due to improper use of the buyer.
• Damage due to a modification or repair by a third party.
• Damage from water and / or fire.
• Damage from normal wear and tear, such as scratches.
• Discoloration due to high acidity of the skin.
• Discoloration from the use of water, perfume, soap, lotion or hairspray.
• Discoloration due to cleaning with chemical means.
• Loss of back of earrings.
• Loss of stones.
• Empty watch batteries.